Apply for the position of a Case Management Officer

BACKGROUND

Child Protection and Peer Learning Initiative (CPPLI) is a human-centered social development not-for-profit, non-partisan, non-sectarian National Non-Governmental Organization (NNGO) that was established and registered with the Corporate Affairs Commission (CAC) of the Federal Republic of Nigeria in July 2010 with the sole aim of ensuring that less privilege and vulnerable children (especially girls) and women as well as populations affected by humanitarian emergencies have access and attain a quality life and education through building sustainable partnership with government agencies, UN-agencies, private for-profit firms, communities, philanthropists, individuals and other stakeholders in obtaining mechanisms and resources to achieve its aim and focus. The organization thematically focuses on Protection, Health, Nutrition, Education, and Governance. Being a national and local organization, CPPLI is geographically operating in Northeast Nigeria with technical expertise working in Borno, Adamawa, and Yobe (BAY) states due to its well understanding of the cultural dynamics and change in the context of the communities in the BAY states.

PROJECT OVERVIEW

In line with Humanitarian Response Plan (HRP) 2022, CPPLI will be implementing a 12-month child protection project in Adamawa with funding from Nigeria Humanitarian Fund (NHF). The project focuses on improving the lives of vulnerable and crisis-affected children and adolescents, including children with disabilities through strengthening their resilience and enhancing their positive family and caregiving environment so that the children will have a life free from violence, abuse, exploitation, and neglect.

CP CASE MANAGEMENT OFFICER

• Job Type:                  Full Time
• Project Duration:  11 months (December 2022– October 2023)
• Location:                   Adamawa
• Slots:                          1
• Duty Station: Mubi

ROLE PURPOSE:

Under the direct overall guidance and supervision of the project manager, the Case Management Officer (CMO) will be responsible for the implementation of CPPLI case management, FTR, and alternative care services in the relevant location. The overall aim of the CM Officer is to guide the design and development of case management, FTR, and alternative care placement and support the implementation of activities to prevent and respond to children in need of protection services. This includes unaccompanied and separated children and other children at risk of or exposed to, violence, abuse, neglect, and exploitation. The CMO will have a technical focus on case management procedures, interim care of unaccompanied children, family tracing and reunification, and referral services.

MAJOR RESPONSIBILITIES

• The case management officer will organize and lead monthly case management reviews, coaching, and mentorship of caseworkers and organize case conferencing where necessary.
• Ensure the case management, FTR, and alternative care implemented by CPPLI is aligned with local systems where possible and adheres to the inter-agency minimum standard.
• Reviewing and approving cases in CPIMS+ primero and conducting child and caregiver feedback before the closing of each case.
• The CM officer will organize and support service mapping across the project locations and will be responsible for submitting a monthly report for this project.
• Ensure staff gaps and training needs do not result in gaps in support to individuals in case management and address such issues with senior management. Provide training and on-the-job mentoring and technical guidance to the caseworkers and teams across the field locations.
• In collaboration with the M&E department and with the support of the Child Protection officer, facilitate the participation and feedback of children and families assisted through case management, FTR, and alternative care.
• In coordination with the Child Protection Officer and the inter-agency CP sub-sector, ensure that service mappings and referral pathways are updated at the field level, and understood and followed by the wider Case Management team, including the Case workers and community leaders.
• Support individual cases where required (complex and high-risk cases) and provide regular monitoring of all aspects of case management services.
• Provide technical advice on cases and supervision to Caseworkers. Ensure that complex cases are followed up in the agreed time frame and ensure that case conferences are called involving the appropriate actors when making long-term solutions or decisions in complex cases that involve services from other actors.
• Schedule and supervise case management meetings at least every two weeks. Share minutes of case management meetings with the team and senior CP management.
• Monitor the documentation of cases through a review of files and databases.  Ensure confidentiality and that data protection and information-sharing protocols are respected.
• Provide briefings on child safeguarding and appropriate behavior with children to all case management staff.  Ensure any concerns are reported and addressed immediately.
• Monitor timescales for a response, services follow-up, and review of cases.  Ensure cases are receiving appropriate support.
• QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in social sciences, psychology, or another relevant field, or equivalent experience from working directly with children.
• Female candidates are strongly encouraged to apply for the positions. Female candidates who may not meet the formal education requirements, but show a good understanding of gender dynamics, including gender-based violence may be considered for the role.
• Experience and/or excellent understanding of child rights, child protection in emergencies, child and youth development, child and youth resilience, and empowerment.
• Strong interpersonal, communication, and presentation skills and capacity to maintain relations with government officials, community leaders, children, and youth.
• At least two years of experience in child protection case management work
• Proficiency in computer use including Microsoft Office and excel.
• Commitment to and understanding of CPPLI values and principles including rights-based approaches and child safeguarding policies and procedures.
• Flexibility and willingness to change work practices and hours and spend time in the field, sometimes in difficult conditions and with limited resources, and with remote management.
• The successful candidates must know and understand the local context including the CAAFAG reintegration process and cultural practices impacting child welfare.
• The ability to manage complex and diverse workload and to work with tight deadlines

Good understanding of English and the Local Language of the communities we are working.

Coordination and representation

• Coordinate with other CPPLI sectors and departments as necessary.
• Liaise with humanitarian actors, government agencies, and the community to increase case-management service provision and disseminate information to ensure participation & access of children to CM services.
• Represent CPPLI case management in internal or external visits and calls where needed.

• Participate in LGA-level coordination meetings held at the field level in her/his field of expertise whenever necessary
• Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.
• Comply with CPPLI policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities, and other relevant policies and procedures.

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling CPPLI values
• Upholds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.

Creativity/Integrity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.
• Honest, encourages openness and transparency; demonstrates highest levels of integrity

METHOD OF APPLICATION

All interested candidates should follow this link to apply.

Application Period: This vacancy is open between 30^th November 2022 to 9^th December 2022.  

Note:  there is no hardcopy application or application through email. Application is made online via the link provided.

Due to the high volume of applications that may be received, only shortlisted candidates will be contacted. Women are encouraged to apply.

DISCLAIMER: CPPLI is an equal opportunity employer, no fee is charged for this application and lobbying activities cannot be tolerated.